Privacy Policy
How we protect your data with our Zero-Retention architecture.
1 Introduction
At CLEX ("we", "our", or "us"), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we handle the data provided by developers ("you") using our API proxy services.
2 Zero-Retention Data Policy
Our core philosophy is zero data retention for inference payloads. When you make a request to the CLEX API:
-
We do not log, save, or store your
messagesarray,promptstrings, or generated completions. -
Your request payload is held in volatile memory only for the duration required to proxy the request to the upstream AI provider and stream the response back to your client.
-
We do not use your data or prompts to train any AI models.
3 Information We Collect
While we do not store inference data, we do collect specific metadata to provide, secure, and improve our service:
Account Info
Contact details you explicitly submit (for example, support form email and message).
Usage Metrics
Operational metadata such as request timestamps, route, and response status code.
Technical Logs
Basic infrastructure logs (such as IP and user agent) used for abuse prevention and reliability.
4 Third-Party Providers
As an API proxy, your prompts are ultimately processed by the underlying AI model provider you select (e.g., NVIDIA, Meta, OpenAI, Anthropic). We strongly encourage you to review the privacy policies of the specific model providers you query, as their data handling practices govern the end processing of your prompts.
5 Security
We implement industry-standard security measures including TLS encryption for data in transit. If you enter an API key in the playground, this demo sends it only with that request; it is not persisted in server-side storage by this project.
Still have questions?
Our support team is here to help with any privacy-related inquiries.